# Privacy, permissions and safety

> What SayPage can and cannot do on your Instagram account, what it receives from your assistant, how pages are checked before they go online, and how to delete everything.

Source: https://saypage.ai/docs/privacy-and-safety · Updated October 5, 2026

SayPage acts on your public presence: your pages and your Instagram account. Here is what it can and can't do, what it sees, and how it keeps visitors and followers safe. The [privacy policy](https://saypage.ai/privacy) and the [terms](https://saypage.ai/terms) have the full details.

## What SayPage can do, and what it can't

| SayPage can | SayPage can't |
|---|---|
| Host the pages you publish | Publish a page you didn't approve (your assistant asks first) |
| DM people who comment one of your keywords | DM your followers in bulk, or write to someone first |
| Read, answer, hide and delete comments on your posts | Read or answer your DMs |
| Read your account's and your posts' insights | Read other accounts' insights |
| Publish posts, if you turn publishing on | Publish without your approval, or delete a published post |

## You approve everything public

Your assistant asks before it publishes a page, creates or turns on an automation, replies to a comment, deletes one, or publishes a post: SayPage marks those tools as acting in public, and its instructions tell assistants to wait for your go-ahead. Pages are drafts until you publish them, and previews only open for you.

Publishing on Instagram needs a separate permission that only you can grant, on Instagram itself. You can turn it off at any time.

## What SayPage receives from your assistant

SayPage only receives what your assistant sends to its tools: the pages it writes, the images and videos you upload, automation keywords and messages, and the replies and captions you approve. It never receives your conversation, your chat history, your assistant's memory or your files.

SayPage does not sell personal data, does not use it for advertising, and does not use it to train AI models.

## Your followers' data

When someone comments a keyword, SayPage keeps what it needs to send them the DM: their Instagram ID and username, their comment, and how far the DM sequence went. Comment and message text is deleted after 30 days, and the records of the messages sent after 13 months. Comments your assistant reads are passed on from Instagram without being stored. Followers who want their data removed can ask you, or write to [hello@saypage.ai](mailto:hello@saypage.ai).

## Your pages' visitors

Pages run in a sandbox: they set no cookies, use no browser storage, run no tracking script and cannot send visitors' data anywhere. SayPage counts visits with the page, the visitor's country and the referring site, without visitor identifiers. Embedded content (a YouTube video, a Spotify player, a map) is loaded from its service, which applies its own privacy policy.

## How pages are checked

No person reviews pages before they go online. Every publication is checked automatically, in a few seconds:

1. **The code:** SayPage reads the page and refuses anything that could harm visitors (see [What a page can contain](https://saypage.ai/docs/page-format)).
2. **The text:** an AI model reads the page's visible text and refuses phishing, impersonation of a brand or organization, scams, sexual, hateful, violent or dangerous content, and anything illegal.
3. **The browser:** SayPage opens the page in a real browser and taps its badge links.

Uploaded images are checked by a moderation model. A refusal says why; your assistant can fix the page and publish again. Refusals don't count against you. To have a person look at a refusal, write to [hello@saypage.ai](mailto:hello@saypage.ai).

## Reports and takedowns

Every page carries a "Made with SayPage · Report" badge. Anyone can [report a page](https://saypage.ai/report) that is a scam, impersonates someone or is illegal. Pages SayPage takes down after a report count against their author, and after several, publishing closes on the account. SayPage emails you when one of your pages is refused after the fact or taken down, and you can contest the decision by replying to that email.

## Delete everything

- **Your account:** use **Delete your account** on [your account page](https://saypage.ai/account). Your site goes offline immediately, then your pages, images and Instagram connection are deleted, usually within the hour and always within 30 days. Removing the connector from your assistant does not delete your account.
- **Your Instagram data only:** remove SayPage from the apps connected to your Instagram account, then ask Meta to delete your data; see section 12 of the [privacy policy](https://saypage.ai/privacy).

## Questions

Write to [hello@saypage.ai](mailto:hello@saypage.ai). A person reads every message.
