Connect your Instagram account
Connect an Instagram professional account through Instagram's official login: what SayPage asks permission for, and how your site's address comes from your handle.
Everything in SayPage is tied to one Instagram professional account: your site's address comes from its handle, automations answer its comments, and insights are its numbers. Connect it first; no page can be created and no image uploaded before.
Before you start#
- The account must be a professional account, Business or Creator. A personal account cannot be connected, but switching it to a professional one is free and takes a minute in the Instagram app's settings.
- The free plan connects one Instagram account.
Connect it#
- Ask your assistant: "Connect my Instagram to SayPage." (The first time, "Get started with SayPage" does it too.)
- Open the link it gives you. It goes to Instagram's own login and consent screen: SayPage never sees your Instagram password.
- Approve. Instagram sends you back to saypage.ai, which confirms the connection.
- Come back to the chat and say it's done. Your assistant checks that the account shows up.
You can also connect or reconnect from your account page.
What SayPage asks permission for#
When you connect, SayPage asks Instagram for permission to:
- read your profile and your posts;
- read your account's and your posts' statistics (insights);
- read and manage the comments on your posts: reply, hide, delete;
- send the DMs of your comment-to-DM automations.
It never asks to publish posts at this step. Publishing is a separate, optional permission that you grant on Instagram only if you want it: see Publishing.
SayPage cannot read your DMs, and only sends DMs to people who comment one of your keywords. More in Privacy and safety.
Your site's address#
Your site lives at an address made from your handle, with dots and underscores turned into hyphens:
| Instagram handle | Your site |
|---|---|
@toto.cooks |
https://toto-cooks.saypage.page |
@studio_lune |
https://studio-lune.saypage.page |
The site is created with your first page: its home is /, and other pages live at paths such as /menu or /workshop.
Choosing another address#
Ask your assistant for the address you want ("Move my site to totocooks.saypage.page"). When a site moves, every page changes address, and the old address redirects to the new one for a year (and stays reserved meanwhile), so links you already shared keep working. A site can move at most 3 times a year. Remember to update the link in your Instagram bio.
Reconnecting#
Reconnect when your assistant says Instagram access was lost or expired, or when it says SayPage is not allowed to read insights (accounts connected before SayPage asked for insights need to reconnect once). Ask your assistant for a new link, or use Reconnect Instagram on your account page.
Disconnecting and deleting your Instagram data#
Removing SayPage from the apps and websites connected to your Instagram account stops its access at once. You can then ask Meta to delete the data SayPage holds about that Instagram account, as described in the privacy policy. Deleting your SayPage account removes everything, including your site.